What's Required From You For Paladin's Help Service
It isn't difficult to let us help you. We just need a couple of things.
In order to provide the most efficient support, Paladin will need reemote access to your system.
In addition, you will need to create a "login" ID for Paladin. For VMS systems, that's a record in your User Authorization File (UAF).
You will also need to set Paladin up as a CCL database administrator (DBA).
If you need assistance with any of these matters, Paladin can direct you through each of the necessary activities.
Simply fill out our Help Service Request Form.
Or just give us a call at 864-457-4134.
Then, we’ll send you a proposal and invoice based on our conversation. When we receive the signed proposal and
either a check for the agreed-upon amount or a purchase order, we’ll be ready for your first call.
We look forward to hearing from you and to creating a long and mutually beneficial relationship.